Refund policy

We want you to be completely satisfied with your purchase. If for any reason you’re not, you may return your item under the following conditions:

Eligibility for Returns

• Returns are accepted within 5 days of delivery.

• The watch must be in the same condition as received — unworn, unaltered, and complete with any original accessories or documentation.

• Custom requests or modified pieces (e.g. bracelet adjustments, aftermarket parts) are not eligible for return.

   

  Returns Are Only Accepted If:

  • The item arrives significantly different from the description or photos.

  • There is a mechanical issue not disclosed in the listing.

  • The watch is damaged during shipping (you must notify us immediately upon delivery).

  Not Eligible for Return:

  • Buyer’s remorse or change of mind

  • Incorrect sizing or personal preferences

  • Vintage wear and signs of age that were clearly shown in the listing

  • Watches that have been worn, opened, altered, or serviced after delivery

   

How to Start a Return

1. Email us at [your email] within 5 days of receiving your order.

2. Include your order number and reason for return.

3. We’ll provide you with return instructions and a shipping address.

Return Shipping

• Return shipping costs are the responsibility of the buyer.

• The item must be sent back fully insured and with tracking.

• We are not responsible for items lost or damaged in return transit.

Refunds
Once we receive and inspect the returned item, we will process your refund within 15 business days. The refund will be issued via the original payment method, minus any shipping costs or bank fees if applicable.

Questions?
If you’re unsure whether your item qualifies for a return or need help with the process, feel free to contact us.